DESCRIPTION
Handcrafted in BC, the NOVOPure series is driven to improve people’s daily well‐being. NOVO Sleep Systems® is leading the way in providing you and your family with the most advanced mattresses that are personalized for the way you sleep.
The NOVOPure Della Falls model is made with a medium, ultra-soy ECOTEX foam core. It also has bamboo in it, one of the world’s most renewable resources. This model is also naturally anti-bacterial, as well as incredibly breathable, due to its fabric construction. Along with that, it has ultra-plush zoned talalay latex foam to create an amazingly conforming and comfortable sleeping environment.
Below are the steps that need to be taken to qualify for a 60 day comfort warranty:
- An approved mattress protector must be purchased on the same invoice as the new mattress.
- Mattress can be exchanged ONE TIME (no return) for an equal or higher price mattress. If the replacement mattress is lower price than the original, the difference will stay as in-store credit.
- Customer must select a replacement mattress before we process the exchange.
- The customer must keep the mattress in their home for 30 days before we pick up the mattress.
- Even if the protector has been used on the mattress at all time, the mattress will be inspected and must be in perfect shape with all original labels attached with absolutely no damage or stain at the time of pick up. Any stain or damage will void the comfort guarantee
- The customer will pay for pick up/ delivery for the exchange.
- The protectors are not exchangeable.
- All the mattresses/ bedding are final sale if they are not combined with an approved mattress protector at the time of purchase
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